Returns & Exchanges

At Lovers, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned items must be in their original condition, unworn, and with all fashion tags still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all designer labels and security tags remain intact to qualify for a refund.

3

Ship It Back

Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized collection point.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing