Frequently Asked Questions

Everything you need to know about your Lovers experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How do I find the right size?

Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart, as our curated collections may have slight variations in fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my shipment?

Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.

Are your materials sustainably sourced?

At Lovers, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.